Customer Reviews for Paul Miller Ford Lexington, KY

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Paul Miller Ford in Lexington, KY, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Paul Miller Ford, allow us the opportunity to earn your business.


Everyone in the service department was so accommodating and courteous. They went above and beyond my expectations to ensure my satisfaction. They were very kind and my vehicle was taken care of in a very timely manner. I would like to thank both the technicians and the service counter people for their efforts in making my experience a pleasant one. I will certainly be back for future service...it's worth the 25 mile drive.
Thomas Coons    

I was greeted promptly and professionally. The service advisor remembered my name.
Vincent Greene    

I was thankful that they helped me prioritize the repairs I needed.
Jeremy Kisling    

I am most pleased with the service I received. Mr. Wallace Branson was accommodating and pleasant. He arranged for a complete check up on my Focus and then was able to schedule a detailing of my car. The service accommodating me so I did not have to wait was timely and convenient. Excellent- will always use Paul Miller with this attention to customer satisfaction.
M. Rosbolt    

The best part was my sales person Big Al. He was courteous, knowledgeable & helpful. Throughout this whole transaction. And since the sale was over 4 months ago he stays in touch with me to make sure I’m satisfied & see if any assistance is needed. It’s all part of “The Big Al Experience”.
Tim Howard    

There was no attempt whatsoever to pressure me into purchasing the car and the salesperson was very professional in his approach and explaining the car's functions.
Charles Hood    

I was assisted promptly and very courteously by the salesman who explained things very well. He did not try to pressure me at all which I appreciate. He was very honest in explaining all of my different options.
Judith Jones-Toleman    

Our salesman Ken Finn was the most professional salesman I have come across. He was extremely easy to deal with and got us the perfect car.
Gerald Marcum    

The staff at Paul Miller is very courteous. They were very prompt in adding my vehicle to a very busy schedule and I was very satisfied in the actual amount of time it took to complete this service. Great job.
Brian Smith    

Andre Able was very knowledgeable and this was the best sales experience I have ever had.
Carmen Vereen    

Mark McKinley went the extra mile - even coming over and programming my garage for me.
Betty Snowden    
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