975 E. New Circle Road
Directions Lexington, KY 40505

  • Sales: (877) 272-1986
  • Service: (888) 708-1102
  • Parts: (888) 409-6627

Terms of Use

1. How this agreement works.

1.1 Introduction. Welcome to Paul Miller Auto Group's online buying and selling community (the "Site"). This User Agreement ("Agreement") lists the terms of the agreement between you and Paul Miller Auto Group for the buying and selling of tables, and all other services that we provide (the "Services"). By completing the registration process, you agree to accept the terms and conditions of this Agreement and to become a registered user of this Site.

1.2 Modification. If we change this Agreement, we shall post a revised version of this Agreement here, which shall automatically replace the terms of this Agreement. Your continued use of the Site and the Services following Paul Miller Auto Group's posting of a revised Agreement will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site.

1.3 Additional Policies. This Agreement incorporates by reference the following policies and documents also found on this Site:
-Privacy Policy
-Purchase Policy
-Terms of Use

2. Who we are and what we do.

2.1 Ticketing Service Provider. Paul Miller Auto Group is a website service that allows registered users who want to buy tables ("Buyers") to find tables to purchase from registered venues who want to sell their tickets ("Sellers"). The fulfillment of confirmed orders is the responsibility of the Seller. Please remember that Paul Miller Auto Group acts as a marketplace only to allow buyers and sellers to interact regarding tables.

3. How to become a registered user.

3.1 Requirements. To be a registered user of this Site, you must agree to accept the terms and conditions of this Agreement, and you must have a valid credit or debit card that we accept. You may only use the Services if you are able to form legally binding contracts, are over the age of 21, and are not temporarily or indefinitely suspended from our Sites. If you do not qualify, please do not use or try to use the Services.

3.2 Registration. We will not accept any request from you to buy or sell tickets before you have registered with us. To register, you must provide your legal and current name, address, phone number, an active email address, and valid bank account information.

3.3 Email Address and Password. You will need an email address and password to access the Site and use the Services. You are solely responsible for maintaining the security of your email address and password and for all activity that occurs under your email address and password. You should not disclose your password to any other person.

4. Listing tables as a Seller.

4.1 Listing Process. A registered user who wants to sell tables may list the tables in the Paul Miller Auto Group marketplace. As part of the listing process, the Seller assigns a price to the tables and provides information such as the event description, date, number of people at the table, and bottle minimum.

4.2 Seller Responsibility. Once a Seller confirms a purchase of tickets from a Buyer, Seller is responsible for fulfilling the order with the exact tables that the Seller listed. The Seller will be charged a replacement fee if Seller lists tables for sale and is unable to produce the exact tables the Seller listed. The replacement fee will depend on how much it costs us to purchase comparable or better replacement table for the Buyer. Paul Miller Auto Group is not responsible for any errors made by the Seller in the listing or pricing of table and is not liable for any such errors.

5. Finding tickets and placing orders as a Buyer.

5.1 Placing Orders and Bids. To order tables, a Buyer first browses the Paul Miller Auto Group listings for tables that match what the Buyer is seeking. When the Buyer finds a desirable table, the Buyer places an "order" to purchase the ticket(s). All orders are final and, once placed, cannot be cancelled or retracted. Placing an order or winning bid does not complete the sale. Sellers have 48 hours to receive notification of an order and confirm delivery. The sale is complete and Paul Miller Auto Group Guarantee to the Buyer takes effect only after the Seller has confirmed delivery and the Buyer's credit or debit card has been charged.

5.2 Credit Card Authorization. The Buyer's credit or debit card is not charged until the Buyer's order is confirmed by the Seller. However, when a Buyer places an order or bid, we obtain an authorization from the Buyer's credit or debit card for the full order amount, which equals to the total ticket price, plus a service fee equal to 10% of the total ticket price. The authorization remains on the Buyer's credit card until the sale is completed or the order is cancelled. Although an authorization is not a charge, debit card issuers will place a hold on funds when an authorization is obtained by Paul Miller Auto Group. Please contact your financial institution to better understand their policies on such matters. In all cases, Paul Miller Auto Group is not responsible for any bank fees or other penalties resulting from authorizations and/or charges to the Buyer's credit or debit card when the Buyer places orders.

5.3 Table Information. Event dates, times, and performers, which are listed on the ticket, may change. It is up to you, the Buyer, to verify the most recent changes.

5.4 Table Descriptions. Paul Miller Auto Group does not guarantee any information provided by Sellers in the "Table Description" area of listings.

5.5 Table Locations. Table Listings are a representation of actual location in the venue. Tables may be substituted with comparable or better seat locations. Actual tables may vary from those purchased on the Site. Paul Miller Auto Group reserves the right to determine what constitutes a "comparable" or "better" table for substitution purposes.

6. Notifying the Seller of the order.

6.1 Notification. Once we obtain an authorization from a Buyer, we notify the Seller of the sale via email and/or telephone that a Buyer has purchased the listed tickets at the listed price and is willing to pay bottle minimum for the evening. At this time, Paul Miller Auto Group verifies the authenticity of the order and reserves the right to cancel any order that it identifies as fraudulent.

6.2 Seller's Confirmation. In most cases the Seller confirms the order within 2 business days using our automated online confirmation process.

7. Completing the sale.

7.1 Credit Card Charge. Once the Seller confirms the order, we charge the Buyer's credit card for the total sale price, plus a 10% service fee, plus any taxes. At no time do we provide the Buyer's credit card information to the Seller. The credit card charge is paid to us, and the Seller is compensated for the sale according to the payment policy.

7.2 Dispute Resolution. After receiving the table, if a Buyer is dissatisfied with any part of the purchase, the Buyer must follow the rules for dispute resolution set forth in our Paul Miller Auto Group Buyer's Guarantee.

8. Your relationship with us.

8.1 Permission. As a Buyer, you grant Paul Miller Auto Group permission to charge your credit card for the purchase of table(s). As a Seller, you grant Paul Miller Auto Group permission to charge your credit card if you, at any time, fail to deliver the table you've listed or deliver invalid, fraudulent, counterfeit, or misrepresented table. These charges may include, but are not limited to, the cost of replacement table, coupons and gift certificates, refunds to the Buyer, and other charges we incur to satisfy the Buyer under the terms of Paul Miller Auto Group Buyer's Guarantee.

8.2 Grant of License. You grant Paul Miller Auto Group a perpetual, non-exclusive, transferable, worldwide, irrevocable, royalty-free right to exercise publicity, database, trademark and copyright rights, including the right to reproduce, modify, adapt, publish and display on the Site and on the sites of our partners and affiliated companies, any content you may provide to Paul Miller Auto Group in connection with your use of Paul Miller Auto Group and its Services. You agree that Paul Miller Auto Group shall be permitted to use your name or user ID, home city and other ancillary information (for example, the number of years you have been a Paul Miller Auto Group user) in connection with the content in conjunction with Paul Miller Auto Group's marketing, promotion and publicity efforts in any media known now or in the future.

8.3 Release. Paul Miller Auto Group acts as a marketplace only to allow buyers and sellers to interact regarding VIP Tables. In all cases, the submission and confirmation of orders are transactions between Buyers and Sellers only. The fulfillment of confirmed orders is the responsibility of the Seller. If you have a dispute with one or more registered users, you release Paul Miller Auto Group and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute.

8.4 Privacy. We use your information only as described in the Paul Miller Auto Group Privacy Policy. If you object to your Information being transferred or used in this way please do not use our services.

9. Things we don't allow.

9.1 Offline Transactions. You agree not to use the Paul Miller Auto Group website to (a) contact other Paul Miller Auto Group users, (b) invite contact with other Paul Miller Auto Group users, (c) solicit sales outside of Paul Miller Auto Group, or (d) initiate or engage in transactions (either purchases or sales) outside of Paul Miller Auto Group. Paul Miller Auto Group is not responsible for any damages or lost profits that result from Paul Miller Auto Group users directly contacting other Paul Miller Auto Group users or for any damages or lost profits resulting from transactions conducted outside of Paul Miller Auto Group, including transactions that originate at Paul Miller Auto Group and are taken offline.

9.2 Personal Information in Table Description. As a Seller, you agree not to place any personal information (including, but not limited to, personal phone numbers, or email addresses) in the Table Description area of table listings.

9.3 Abusive Behavior. You agree not to use abusive language or behave in an abusive manner to any Paul Miller Auto Group employee or customer.

9.4 Adult Materials. You agree not to list, sell or buy any adult materials, obscene materials or pornographic materials through the Site, directly or indirectly, and you agree not to use any names or other information found on or via this Site to do so.

9.5 Illegal Activity. You agree not to use this Site for unlawful purposes or in an unlawful manner. You agree to comply with all applicable local, state, federal and international laws, statutes and regulations regarding use of the Site and the selling of tickets. You agree not to use or permit anyone to use information provided through the Site for any unlawful or unauthorized purpose. You agree not to register under a false name or use an invalid or unauthorized credit card. You agree not to copy, modify, or distribute any content from the Site, including Paul Miller Auto Group's copyrights and trademarks, and/or link to the Site without Paul Miller Auto Group's prior written permission.

9.6 Double Posting and Removal of Tables. To post a table for sale on the Site, you must first register with the Site. Once a ticket is posted, we strongly discourage posting that ticket for sale elsewhere. If you choose to sell your ticket in a fixed price format, you may sell the table outside Paul Miller Auto Group, but are required to remove your table from the Site immediately if your table sells elsewhere. Except as provided herein, you agree not to promote the sale of tables through any site other than Paul Miller Auto Group without express permission from Paul Miller Auto Group. We reserve the right to prohibit users from posting tables at Paul Miller Auto Group if they are not able to provide the exact tables that were posted at Paul Miller Auto Group. If you, at any time, fail to deliver the tables you've listed or deliver invalid, fraudulent, or misrepresented tickets, Paul Miller Auto Group reserves the right to cancel the order and hold you liable for any and all charges we incur to satisfy the Buyer under the terms of Paul Miller Auto Group Buyer's Guarantee. These charges may include, but are not limited to, cost of replacement tickets, coupons, and gift certificates, and refunds to the Buyer.

10. Consequences.

10.1 Investigations. We may investigate complaints and violations of our policies. You agree to cooperate fully with such investigations, including without limitation, providing us specific information regarding your right to a table, the source of a table, your acquisition of a table, and the price you paid for a table.

10.2 Violations, Termination and Suspension. We may take any action that we deem appropriate in our sole discretion (including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending you edit a listing) if: (a) you breach this Agreement or any document it incorporates by reference; (b) you are unwilling to cooperate with our investigation of a complaint or reported violation; (c) we are unable to verify or authenticate any information you provide; or (d) we believe your conduct may cause legal liability for you, for other users, or for Paul Miller Auto Group. You agree that payments owing to you for sales made through this Site may be suspended or delayed pending our investigation. Paul Miller Auto Group is not obligated to pay you for any sales if we have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement.

10.3 Disclosure of Information. You agree that Paul Miller Auto Group may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Paul Miller Auto Group will cooperate to ensure that violators are prosecuted to the fullest extent of the law.

10.4 Making Adjustments. You authorize us to withhold payment or charge your credit card account any amount you owe us if (a) a sale is cancelled for any reason; (b) an adjustment is made under our Paul Miller Auto Group Buyer's Guarantee; (c) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (d) you are not able to produce the exact tables that you listed on the Site; (e) you deliver incorrect or misrepresented tables for any order or portion of an order, (f) you otherwise owe us a specific amount. If any of these things happen, we may also deduct from any amount we owe you the amount you owe us.

11. Your warranties to us.

11.1 Accurate Descriptions. For all tables you list as the Seller, you warrant that your descriptions of the tables accurately detail and describe the tables offered for sale. If you, at any time, deliver invalid, fraudulent, or misrepresented tables, Paul Miller Auto Group reserves the right to cancel the order, return the tickets to you, and hold you liable for any and all charges we incur to satisfy the Buyer under the terms of Paul Miller Auto Group Buyer's Guarantee. These charges may include, but are not limited to, cost of replacement tickets, coupons, and gift certificates, and refunds to the Buyer.

11.2 Other Information. You represent and warrant that any information you provide to us, to other users, or to visitors (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information.

11.3 Laws and Regulations. You warrant that you will comply with all applicable local, state, federal and international laws, statutes and regulations regarding use of the Site and selling value of the tables. Paul Miller Auto Group does not monitor, obtain, nor have any knowledge of the face value of tables listed on the Site.

11.4 Indemnity. You agree to indemnify and hold Paul Miller Auto Group and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against any claim or demand and all liabilities, costs and expenses (including reasonable attorneys' fees) incurred by Paul Miller Auto Group and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site, including but not limited to your breach of this Agreement, or your violation of any law or the rights of a third party.

12. What we don't warrant (disclaimers of warranties and limitations of liability).

12.1 No Warranty. Except for the express warranties stated in this Agreement, Paul Miller Auto Group provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. Paul Miller Auto Group makes no warranty with respect to its software, any tickets, any event, the services Paul Miller Auto Group provides, or that sellers or buyers will perform as promised, and Paul Miller Auto Group expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of merchantability, title, non-infringement of third party rights or fitness for a particular purpose. This warranty disclaimer affects your legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you.

12.2 Waiver of Consequential Damages; Liability Limit. Paul Miller Auto Group expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services or the site, or the suspension, termination or malfunction of the services or the site. Paul Miller Auto Group's liability to you or anyone else in any circumstance is limited to the lesser of (a) $100, and (b) the total dollar amount of all tickets and other items you bought and/or sold via Paul Miller Auto Group in the 12 months prior to the action allegedly giving rise to liability. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.

12.3 Allocation of Risk. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk.

12.4 Tax Indemnity. You agree that Paul Miller Auto Group is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. You shall indemnify and hold Paul Miller Auto Group and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by Paul Miller Auto Group that arise out of any third party or governmental claim that involves, relates to or concerns (i) any federal, state or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of Paul Miller Auto Group.

12.5 Change or Suspension of Site. Paul Miller Auto Group reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site or any Services under this Agreement, for any reason. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. Paul Miller Auto Group is never, for any reason, responsible for tables listed on the site that do not sell, including tables that remain unsold during a site outage.

12.6 Regular Maintenance. The Site could be unavailable from 12am-3am Eastern time each morning while it is being updated and modified. During this time, the Site will be temporarily unavailable. Paul Miller Auto Group is updated daily at 1-hour intervals. When a Seller lists tickets for sale on the site, the listing may not be available for purchase until the next regularly scheduled site update (up to 1 hour). Paul Miller Auto Group is not responsible for unsold tables resulting from these regular 1-hour site updates.

13. We own the intellectual property rights to our Site and Service.

13.1 Ownership of Intellectual Property. You acknowledge and agree that (i) our patents, trademarks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") are and shall remain our sole property, and (ii) nothing in this agreement shall confer in you any right of ownership or license rights in our Intellectual Property. In addition, you shall not now or in the future contest the validity of Paul Miller Auto Group's Intellectual Property.

13.2 Copyright. Copyright (c) 2009, Paul Miller Auto Group. The software and the Site, including without limitation all text, graphics, logos, buttons, icons, images, audio clips, and computer programs, are the property of Paul Miller Auto Group or its suppliers, and are protected by U.S. and international copyright, trademark and other laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of Paul Miller Auto Group and protected by U.S. and international copyright law. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited.

14. Additional terms that affect our agreement.

14.1 No Agency. You and Paul Miller Auto Group are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement.

14.2 Notices. Except as expressly stated otherwise, all notices to Paul Miller Auto Group shall be sent to the email addresses provided on the Site. Our street address is 3345 Royal Troon Rd, Lexington, KY 40509. Except as expressly stated otherwise, all notices to you shall be sent to the email address you provided to us during the registration process. Such notice shall be deemed given one business day after the email is sent.

14.3 Governing Law; Arbitration. This Agreement shall be governed by and interpreted in accordance with the laws of the State of Kentucky, U.S.A., without regard to its provisions governing conflicts of law. Except for allegations that you have infringed or have threatened to infringe our intellectual property rights, you and we agree that any dispute or controversy between us, or arising under or concerning performance or breach of this Agreement, shall be settled by one arbitrator in binding arbitration, to be held in Lexington, Kentucky, U.S.A., under the then-current rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court of competent jurisdiction. If we allege that you have infringed or threatened to infringe our intellectual property rights, then, in addition to any other rights and remedies we may have, we may seek any preliminary or permanent injunctive relief from any court of competent jurisdiction. For such actions, you consent to the exclusive personal jurisdiction and venue of the federal and state courts in and for Lexington, Fayette County, U.S.A.

14.4 Miscellaneous. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of Paul Miller Auto Group, which we can refuse in our sole discretion. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. The subject heading at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph.
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